Terms and Conditions

Privacy Policy

By accessing the AVAIL Forensics Systems’ website, you agree to follow and be bound by the following terms and conditions concerning your use of this site ("Terms of Use"). AVAIL Forensics Systems may revise the Terms of Use at any time without notice and in its sole discretion. Such changes will be effective when posted, and such revised Terms of Use will apply to your use of this site after that.

AVAIL Forensics Systems grants you access to use this site. Information you obtain on this site may be used solely for personal, informational, non-commercial purposes and may not be modified or altered in any way. You are not authorized to use this site or its contents for resale or other commercial purposes. You may not otherwise use, download, upload, copy, print, display, reproduce, publish, license, post, transmit, or distribute any information from this site in whole or in part without the express written permission of AVAIL Forensics Systems. Any use not authorized automatically will terminate your access to use this site. AVAIL Forensics Systems reserves the right to monitor this site and any use and to report any unauthorized or possible criminal activity to law enforcement authorities, in its sole discretion. Personal data provided to us will be handled following our policies regarding privacy.

Intellectual Property Rights

The information provided on this site may be the subject of intellectual property rights reserved by AVAIL Forensics Systems or other third parties. Nothing contained herein shall be construed as conferring to you in any manner any license, title, or ownership of or to any intellectual property rights of AVAIL Forensics Systems or any third party. AVAIL Forensics Systems owns this website and its content. The trademarks, service marks, and logos displayed on AVAIL Forensics Systems’ website are registered and unregistered protected trademarks and cannot be used without written permission. You are not authorized to use AVAIL Forensics Systems’ trademarks or logos. All copyrighted and copyrightable materials on this site are the property of AVAIL Forensics Systems.

Third-Party Content

This site may provide links to third-party web sites and access to content. You agree that AVAIL Forensics Systems is not responsible for any of this third-party content. It is being provided on this site for convenience and does not imply any affiliation or endorsement of such third-party sites or their information. You agree that AVAIL Forensics Systems is not responsible for any loss or damage that you may incur from accessing third-party web sites from the links.
All prices on this website are subject to change without prior notice. Please call our sales department to confirm current pricing. Discounts can be extended to qualifying orders.

Sales Tax

AVAIL Forensics Systems does not collect sales taxes as a typical practice. If AVAIL Forensics Systems charges no sales tax and the item is subject to sales tax in the purchaser’s state, it is the purchaser’s responsibility to pay such tax.

Credit Card Usage Fees

AVAIL Forensics Systems wants you to know there is a chance of a 4% fee of the sales price on all credit card purchases. This is depending on the banks working relationship with one another while processing your credit cards. This amount goes straight to the card processing bank.

Orders placed by public agencies, including local and U.S. governments, counties, cities, states, hospitals, or other government-associated facilities, may pay by check, credit card, electronic funds transfer (EFT), or be billed at Net 30 terms. Orders placed on the website may be paid via credit cards or purchase orders. All orders from private organizations or individuals are required to prepay by check, money order, EFT, or credit card. Net 30 terms can be established after a credit reference check is completed and approved. Any balances not paid within terms are subject to a 1.5% per month interest charge. Returned checks will be subject to a $30.00 service charge.

Returns and Refunds

If there is ever a need for a return on any non-custom build systems or kits, there will be a 10% restocking fee or USD 50.00, whichever is greater.

Foreign Accounts

Foreign accounts are required to prepay in U.S. funds by wire transfer or credit card. Checks are also accepted but may cause delays due to additional time needed for U.S. and international banks to process the payment. All banking charges, including negotiating and paying banks, are to be paid by the purchaser. Please e-mail AVAIL Forensics ([email protected]) to receive a detailed description of our Policy for Conducting Business in Foreign Countries.

A written purchase order is required to process orders from all foreign customers. All freight costs, packaging, taxes, duties, handling charges, and costs associated with shipping arrangements are the customer's responsibility. Certain items may require an export license from the U.S. Department of Commerce before shipping.

Export Restrictions/Legal Compliance

You may not access, download, use, or export any of the content provided on this site in violation of U.S. export laws or regulations or violate any other applicable laws or regulations of the U.S. or foreign agency. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority and not to directly or indirectly provide or otherwise make available the content of this site in violation of any such restrictions, laws, or regulations without all necessary approvals.


While AVAIL Forensics Systems has attempted to provide accurate information on this site, no representation is made or warranty given to the completeness or accuracy of such information. Information may be incomplete, contain errors, or maybe out of date. All content, materials, and information provided on this site are provided on an "as-is" and "as available" basis. AVAIL Forensics expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any content, materials, or information obtained through this site's use is obtained at your discretion and risk. AVAIL Forensics Systems shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, documents, or information.

Throughout this website, the products shown are intended for use by trained law enforcement professionals, crime lab technicians, and, in some cases, medical personnel. Many of the products shown involve the use of chemicals and other potentially hazardous and/or toxic materials that can prove harmful to persons, animals, or property. Misuse may result in sickness, injury, or death. Descriptive material in this catalog is for informational purposes only and does not constitute instructions or directions for use. For instructions on proper use, refer to and follow strictly any warnings and instructions that accompany the subject product. Notwithstanding the review of such warnings and instructions, untrained personnel or misuse may lead to property damage, personal injury, or death. Some items may produce allergic reactions in sensitive individuals.

Limitation of Liability

AVAIL Forensics Systems shall NOT be liable for any damages suffered or injury caused, including any direct, indirect, incidental, special, or consequential damages or damages for loss of profits, revenue, data, or use, incurred by you or any third party, whether in action in contract or tort, arising from your access to, or use of, this site, or from your reliance on any information provided on this site, even if AVAIL Forensics and/or its affiliates have been advised of the possibility of such damages.


You agree to defend, indemnify and hold harmless AVAIL Forensics Systems, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of this site.

Applicable Laws

All matters relating to your access to and use of this site shall be governed by U.S. federal law or the laws of the State of Delaware, without regard to its conflict of law provisions.


All trademarks used on this website are owned by their respective trademark and copyright holders. Reproduction or use of written or pictorial content in any manner is prohibited without express written permission from AVAIL Forensics Systems.

If you have any questions regarding these Terms and Conditions of Use, please contact [email protected].


AVAIL Forensics Systems respects the importance of protecting the privacy of its customers and all visitors to its website. Our policy for protecting the information you provide to us is set forth below, including AVAIL’s practices regarding collecting, using, and disclosing your personal information. This site is primarily intended for business use by representatives of actual and potential customers interested in learning about AVAIL Forensics Systems or purchasing products and services. This website is not intended to be used by children under the age of 13. By using this website, you accept the terms of this Privacy Policy. Your use of this website is subject to our Terms and Conditions of Use.

Collection and Use of Information

As you navigate this website, certain limited information can and may be collected from you voluntarily and automatically without your active involvement, using methods known as ‘cookies’. Although certain of the collected information does not identify who you are, other information, such as your Internet Protocol address(IP), may identify you indirectly. When you register with our website, we may send you email notices and other communications. When you visit this website, we use cookies to identify customers and track the shopping cart feature when you use our website. All of this is to improve our website's quality by storing user preferences and tracking user trends. We may use your information for improving the content of the website, customizing this website to your preferences, communicating information to you and subsequently updating such information, marketing, and research purposes, and in other ways to enhance the website and its experience. We may combine such information with other passively or actively collected information unless we specify otherwise at the point of collection. We may transfer your information, including personally identifiable information, to third parties, but only (i) to contractors we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it following this Privacy Policy or as you may otherwise have previously consented; (ii) in connection with the sale, assignment, or other transfer of the business function of AVAIL Forensics to which the information relates, in which case we will require any such buyer, assignee, or transferee to agree to treat it under this Privacy Policy; or (iii) where required by applicable laws, court orders, or government regulations. We will retain your information as long as necessary to carry out and satisfy the purposes outlined in this Privacy Policy. We will also make full use of all information acquired through this website or otherwise that is not identifiable to you. WE WILL NEVER SELL YOUR INFORMATION.


AVAIL Forensics Systems takes reasonable measures to safeguard your personal information against unauthorized access, disclosure, copying, use, or modification, whether or not in electronic format. We use industry-standard technological precautions, such as Secure Socket Layer technology(SSL), to protect your personal information and protect it from loss, misuse, and unauthorized access. However, no combination of security measures can ever provide guaranteed protection.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this website. Please check back periodically and especially before you provide any personal information to AVAIL Forensics Systems. Questions? Please direct them to [email protected].